Privacy Policy

Use of personal information 

THE office B.I. limits the collection of personal information of Members to what is necessary for the establishment and management of the relationship. For example, personal information may be collected when the Contract is signed, when Members order Services, when Services are billed and/or during any exchange or communication with the Member. 

Personal information collected may include, but is not limited to, identifying information such as the Member's first and last name, company, address, telephone number and email address. 

Generally, personal information is collected directly from the Member. However, THE office B.I. may also collect information about the Member from outside sources with the Member's consent or, if permitted by law, without the Member's consent. Information collected from the Member in connection with the Agreement and orders will be adequate, relevant and limited to what is necessary to process those orders. 

In return, the Member undertakes to provide THE office B.I. with accurate, true and up-to-date information necessary for the execution or invoicing of the Services, failing which THE office B.I. will not be able to guarantee the proper execution of the orders and the Services. The Member can update his or her personal information using his or her online account. 

In addition, the Member undertakes to keep his/her personal password and PIN code confidential and not to make them accessible to an unauthorized third party. THE office B.I. declines all responsibility in the event of misuse of the password or PIN code, unless this misuse is the result of a fault on its part. 

THE office B.I. undertakes to take appropriate measures to ensure the security of the personal information, including protection against unauthorized or unlawful processing and against loss, destruction or damage of accidental origin, using appropriate technical or organizational means. 

THE office B.I. recognizes that, except as provided below, or where expressly provided for by law, disclosure of personal information to a third party requires the consent of the Member. Access to such information within THE office B.I. does not require the Member's consent but is limited to those employees of THE office B.I. for whom such information is necessary for the performance of their duties and tasks. THE office B.I. may also share the Member's personal information, without the Member's consent, with agents, representatives, consultants, information processors, service providers and other parties for whom it is necessary in the course of THE office B.I.'s business or to assist THE office B.I. in administering the business relationship with Members. Such agents, representatives, consultants, information processors, service providers and other parties will guarantee by contract to THE office B.I. that they will use the personal information of members to provide the specific services and goods, that they will maintain the confidentiality of such personal information in accordance with this Agreement and that they will return such personal information to THE office B.I. once the service has been provided, without retaining any copy of such personal information.  

THE office B.I. may also, without the Member's consent, disclose personal information to the extent permitted or required by law. 

In the event that the third party to whom THE office B.I. discloses personal information is located in a foreign country, local laws may allow third parties to access such personal information without the Member's consent. An entity or person that purchases all or substantially all of the assets of THE office B.I. or succeeds to the business of THE office B.I. through consolidation or merger is not considered a third party for purposes of this section and information provided under this Agreement may be disclosed to such entity or person. 

THE office B.I. agrees to retain all personal information collected in a form that permits identification of the individuals concerned for no longer than is necessary for the purposes for which it was originally collected. 

The Member has the right to access and rectify personal information collected and held by THE office B.I. To exercise this right, the Member may send a written request to THE office B.I. by e-mail (contact@theofficebi.com) or by registered mail (1 Place Ville Marie Montréal (Québec) H3B4M4), indicating his or her full name and address. 

THE office B.I. shall provide a response to the Member within a maximum of 30 days from the date of receipt of the written request. In the event of a refusal to provide or correct the personal information, THE office B.I. will provide the Member with the reasons for its refusal, subject to restrictions provided for by law, and shall inform the Member of his or her recourses.